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Aspirus Keweenaw
PO Box 1465
Wausau WI 54402-1465
Office hours are:
Monday - Friday 7:30am - 4:00pm

General Number
906-337-6500

General Fax
906-337-6597
Frequently Asked Questions

What is the myEasyMatch® Code?

The myEasyMatch® code is a number unique to your document that allows us to identify your specific account and properly address your payment needs.

Where is the myEasyMatch Code?

The myEasyMatch® code is printed on your document.  See the payment tab for a sample document image with the code circled in red.


What if I change my email address?

Log into your personal account and click the Profile tab.  You can update your email address here and all future notifications will be sent to the updated email address.


What if I forget my password?

Click on the “Forgot Your Password” link on the Login screen.  You will be prompted to enter your username and then you will receive a confirmation email. The email will contain a link to reset your password.


Who should I contact if I don’t receive my email notification?

If any questions arise please reference the 'Contact us' section on the left side of your screen for the appropriate contact information. 


When will my payment be posted to my account?
Your payment will be processed and posted to your account within seven business days. A receipt confirming your payment will also be emailed to you.


Is there a charge for making a payment online?

No, there is no charge for online payments through mySecureBill®.


Who should I contact if I don’t receive my payment confirmation email?

If any questions arise please reference the “Contact us” section on the left side of your screen.


Where do I find the verification number on my credit card?
The card verification number is a three-digit number on the back of Visa/MasterCard/Discover or a four-digit number on the front of American Express.

How do I make a one-time payment if I don’t have a myEasyMatch code?
On the mySecureBill® home screen, click on the “Make payment” button and select the “Don’t have a statement?” link.  Fill in the required fields, select payment method and click “Continue.” From here you will be able to complete the payment process. If you do not see the “Don’t Have a Statement?” link, please reference the “Contact Us” box on the left side of your screen for customer service contact information.